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Questions & Answers

1. Are you an Authorized Distributor of the brands you carry?
Yes, we are!
2. Shipping and Returns questions?
You can click here for more information
3. How much does shipping cost?
FREE SHIPPING to all 48 lower states! You can get more info on the shipping policy here.
4. What shipping service is used?
Bikes are shipped via UPS or FedEx Ground Service unless otherwise stated. A small number of bikes are shipped via freight, and they will say so on the shipping tab of the product page.
5. What condition will my bike arrive in?
Brand new in a box.
6. What is your return policy?
Please refer here.
7. Does electric bikes come with a warranty?
All bikes are brand new and come with the manufacturer warranties and with our personalized customer service.


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